Store Policy

This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.

We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).

The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

We collect some user information in the form of cookies. These allow us to tailor your experience of our website to your needs, and only store them as long as is necessary for that purpose.

Our entire website is encrypted with an SSL certificate, meaning any data you share during transactions is 100% protected from third parties.

Shipping & Returns

SHIPPING

We ship goods to all areas of Mainland UK including Northern Ireland and Isle of Man. For shipping for the rest of the Channel Island and outside the UK please contact us via our e-mail or our contact page on the website and we will advise you accordingly.

We use Royal Mail dependant on the weight of your purchase. (Royal Mail up to 6kg weight)


IN STOCK

Items will be delivered via: Standard Delivery Service (Using Royal Mail Service) - within 5 to 7 working days


MADE TO ORDER

Items will be delivered via: Standard Delivery Service (Using Royal Mail Service) - can take upto 14 working days


A Signature will be required on delivery of your goods. If there is no one available to sign for your goods a card will usually be left advising you of what action needs to be taken. This usually involves collection the item from your local Royal Mail Depot.

We cannot be held liable for delays in delivery due to third party.


RETURNS

As long as your product is returned to us and in an un-used state, we will fully refund the price of the item minus any delivery charged.